Privacy Policy

1. Overview

Fidum provides a service that helps users identify and submit claims for unclaimed property held by government agencies or other custodians. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Fidum is not a bank, financial institution, or government agency, and we do not hold user funds.

2. Information We Collect

Information You Provide

When you use Fidum, you may provide:

• Full name and prior names
• Email address
• Mailing address and prior addresses
• Date of birth (if required for matching or claims)
• Information related to potential unclaimed property (e.g., former employers, utilities, or states of residence)
• Communications you send to us (support requests, emails)

You are responsible for ensuring the information you provide is accurate.

Automatically Collected Information

We may collect limited technical information, including:

• IP address
• Browser type and device information
• Pages visited and actions taken on the site

This data is used for basic site functionality, analytics, and abuse prevention.

3. How We Use Your Information

We use your information to:

• Search for and identify potential unclaimed property records
• Prepare and submit claim materials on your behalf (where authorized)
• Communicate with you about your account or claims
• Improve and operate our platform
• Comply with applicable legal obligations

We do not sell your personal information.

4. Sharing of Information

We may share your information:

• With government agencies or custodians holding unclaimed property, solely to submit or support claims
• With service providers who help operate our website (e.g., hosting, analytics), under confidentiality obligations
• If required by law, court order, or legal process

We do not share your data for advertising or marketing purposes.

5. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Maintain records of claims
• Meet legal, accounting, or compliance requirements

You may request deletion of your account, subject to legal or operational retention requirements.

6. Data Security

We take reasonable steps to protect your information, including encryption of data in transit via HTTPS and restricted access to internal systems.

However, no system is completely secure. You acknowledge that providing information online carries inherent risk.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access or update your personal information
• Request deletion of your data
• Opt out of non-essential communications

Requests can be made by contacting us at privacy@fidum.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact

Email: privacy@fidum.com